Complaint about a product
If you have a complaint about a product purchased from Revolt, we are here to assist you. Please follow the steps below to ensure that your complaint is addressed promptly and effectively.
Step 1: Fill in the form
To initiate the complaint process, please fill in the form below. In the form, include the following information:
- Your full name
- Order ID
- Details of your complaint
Providing this information will help us identify your order and address your concerns in a timely manner.
Step 2: Await Response
Once we receive your email, our customer service team will review your complaint and investigate the issue. We strive to respond to all complaints within 2 business days.
Please note that during busy periods, response times may be slightly longer, but rest assured that we are working diligently to resolve your complaint.
Step 3: Resolution
After reviewing your complaint, we will work towards finding a satisfactory resolution. This may involve offering a replacement, issuing a refund, or providing alternative solutions, depending on the nature of the complaint.
We value your satisfaction and will do our best to resolve the issue to your utmost satisfaction.